Red Hat LC2000r - NetServer - 128 MB RAM Specifiche Scaricare il pdf (Pagina 53)

Troubleshooting and Technical Support

4-5

To contact Trend Micro Technical Support:

1. Run the Case Diagnostic Tool. For more information, refer Using the Case

Diagnostic Tool on page 4-5.

2. Visit the following URL:

http://us.tre ndmicro.com/us/abo ut/contact_us/

3. Click the link for the required region. Follow the instructions for contacting

support in your region.

Using the Case Diagnostic Tool

Use the Case Diagnostic Tool to collect Trend Micro software settings and

environment setup specifications from the computer. This information is used to

troubleshoot problems related to the software.

Download the Case Diagnostic Tool from:

http://www.tr endmicro.com/downl oad/

product.asp?p roductid=25

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Red Hat LC2000r - NetServer - 128 MB RAM Specifiche Pagina 53