Red Hat NETSCAPE ENTREPRISE SERVER 6.0 - INSTALLATION AND MIGRATION GUIDE Guida di Installazione Scaricare il pdf (Pagina 174)

General Installation Issues

174 Web Agent Installation Guide

Attempt to Access DMS Page Returns Error

Valid on Windows

Symptom:

On Windows systems, you receive a servlet DMS not found error when you

access a DMS page.

Solution:

Check the ServletExec CLASSPATH and modify it if necessary.

More information:

Fix the ServletExec CLASSPATH for DMS (see page 50)

Web Agent Not Shown in Add/Remove Programs Control Panel

Symptom:

I cannot uninstall the Web Agent from the Add/Remove Programs list control

panel because the SiteMinder Web Agent is not listed.

Solution:

Remove the Agent as follows:

1. Open the registry editor.

2. Go to

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Un

install\SiteMinder\WebAgent

3. Highlight the entire UninstallString entry and copy it.

4. Open a DOS window and paste the UninstallString into the window at a DOS

prompt.

5. Press ENTER.

The Agent is uninstalled.

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Red Hat NETSCAPE ENTREPRISE SERVER 6.0 - INSTALLATION AND MIGRATION GUIDE Guida di Installazione Pagina 174