
Upgrade Instructions 7
Upgrade Instructions: Web Security and Web Filter
Internet access during the upgrade process
When you upgrade, policy enforcement stops when Websense services are stopped.
Users have unrestricted access to the Internet until the Websense services are
restarted.
The Websense Master Database is removed during the upgrade process. Websense
Filtering Service downloads a new Master Database after the upgrade is completed.
Step 4: Upgrade the Policy Broker machine
You must upgrade the machine that hosts the primary (or standalone) Websense
Policy Broker first, regardless of which other components on are on the machine.
Policy Broker may reside on:
A Websense full policy source appliance
A Windows Server 2008 R2 or R2 SP1, or 2012 (64-bit) machine
A RHEL 6.x machine (64-bit)
Any other components on the Policy Broker machine are upgraded along with Policy
Broker.
If your configuration includes a primary Policy Broker and one or more replica Policy
Brokers, you must upgrade the primary Policy Broker first. An attempt to upgrade a
replica Policy Broker without first upgrading the primary will result in an error
message. You will be required to exit the upgrade for that machine and upgrade the
primary Policy Broker before continuing.
Upgrade replica Policy Brokers after the primary has been upgraded and before
attempting to upgrade any Policy Servers associated with them. If Policy Server is
installed on the same machine, it will be upgraded at the same time.
Jump to the section with the upgrade instructions for the platform that hosts the
primary (or standalone) Policy Broker:
Policy Broker: Appliance upgrade instructions, page 7
Policy Broker: Windows upgrade instructions, page 9
Policy Broker: Linux upgrade instructions, page 10
Policy Broker: Appliance upgrade instructions
Before you begin:
Make sure you have finished installing Hotfix 90, as described in the preparation
steps at the start of the upgrade instructions.
Log on to the Appliance manager directly, rather than using single sign-on from
the TRITON console. This avoids potential timeout problems while the upgrade
patch is being loaded onto the appliance.
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