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View agent and product properties
A common troubleshooting task is to verify that the policy changes you made match the properties
retrieved from a system.
Task
For option definitions, click ? in the interface.
1
Click Menu | Systems | System Tree.
2
On the Systems tab, click the row corresponding to the system you want to examine.
Information about the system's properties, installed products, and agent appears. The ribbon at the
top of the System Information page contains Summary, Properties, and Threat Events windows. It also
displays System Properties, Products, Threat Events, McAfee Agent, Rogue System Detection, and
Related Items tabs.
Queries provided by McAfee Agent
McAfee Agent adds a number of standard queries to your ePolicy Orchestrator environment.
The following queries are installed into the McAfee Agent shared group.
Table 7-1 Queries provided by McAfee Agent
Query Description
Agent Communication
Summary
A pie chart of managed systems indicating whether the agents have
communicated with the McAfee ePO server within the past day.
Agent Versions Summary A pie chart of installed agents by version number on managed
systems.
Inactive Agents A table listing all managed systems whose agents have not
communicated within the last month.
Managed nodes having point
product policy enforcement
failures
A single group bar chart showing the maximum managed nodes
(specified in the Query Builder wizard) having at least one policy
enforcement failure.
You can query for point product policy enforcement failures on
McAfee ePO server 5.0 or later.
Managed nodes having point
product property collection
failures
A single group bar chart showing the maximum managed nodes
(specified in the Query Builder wizard) having at least one property
collection failure.
You can query for point product property collection failures on
McAfee ePO server 5.0 or later.
Repositories and Percentage
Utilization
A pie chart displaying individual repository utilization as a
percentage of all repositories.
Repository Usage Based on
DAT and Engine Pulling
A stacked bar chart displaying DAT and Engine pulling per repository.
Working with the agent from the McAfee ePO server
Queries provided by McAfee Agent
7
McAfee
®
Agent 4.8.0 Product Guide
79
- Agent 4.8.0 1
- COPYRIGHT 2
- TRADEMARK ATTRIBUTIONS 2
- LICENSE INFORMATION 2
- License Agreement 2
- Contents 3
- Using the agent 4
- 9 Agent activity logs 87 5
- Index 89 5
- About this guide 7
- Find product documentation 8
- Introducing McAfee Agent 9
- Agent 4.8.0 Product Guide 10
- About the McAfee Agent 11
- SuperAgent 12
- Agent Handler 12
- Installing, upgrading, and 13
- Installing the agent 15
- Supported languages 17
- Installation vs. deployment 18
- Deploying the agent 19
- Default requiretty 21
- PermitRootLogin Yes 21
- Agent installation folder 22
- Orchestrator 24
- Install the help extension 25
- Agent installation package 25
- Manage Agent Deployment URLs 27
- Install on Windows systems 33
- Install on Windows manually 35
- $chmod +x ./installdeb.sh 40
- $sudo ./installdeb.sh ‑i 40
- Correct duplicate agent GUIDs 41
- Upgrading vs. updating 43
- Macintosh systems 46
- Removing the McAfee Agent 51
- Configuring agent policies 57
- Repository policies 58
- Troubleshooting policies 58
- Priority event forwarding 59
- Retrieve system properties 59
- Select a repository 60
- Proxy settings for the agent 61
- Repository Package Management 62
- Wake-up calls and tasks 67
- SuperAgents and how they work 68
- Convert agents to SuperAgents 69
- How the cache works 70
- When the cache is flushed 70
- SuperAgent and its hierarchy 71
- Agent relay capability 73
- Respond to policy events 75
- Run client tasks immediately 76
- Locate inactive agents 77
- Agent properties 78
- Using the system tray icon 81
- Run a manual update 83
- Enforce policies 83
- Update policies and tasks 83
- Agent command-line options 85
- Command‑line options 86
- Agent activity logs 87
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